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Our Warranty

DQN standard warrantyMake Sure Your VoIP & Datacom Hardware Investment Is Protected

There are two types of warranties protecting your VoIP & Datacom hardware purchase through DQN.

Standard Warranty

DQN only carries products that come with at least a limited manufacturer's warranty and we honor all manufacturer's limited warranties. For specific warranty details, please visit the respective manufacturers website, but in general a manufacturer's limited warranty only covers DOA (Dead on Arrival), manufacturer's defects, parts and labor within a six month period.

Flexi1 Guaranteed Replacement Warranty

In order to bridge the gap between the manufacturer's warranty and the date the product is de-commissioned, DQN offers a flexible anual extended warranty, no questions asked guaranteed replacement warranty; it covers everything else from accidental damage, water damage, lightning or voltage issues, child steps on device, dog eats telephone headset and even blatant neglect. You can learn more about our Flexi1 guaranteed replacement here.