DQN HU810 SERIES CONTACT CENTER HEADSET

A built-in AI technology headset provides 99% noise cancellation.

ELIMINATE ALL NOISE - EVELATE YOUR CONNECTION

As a telephone agent, do you often have to constantly repeat your words when calling due to the surrounding noise? With Headset DQN HU810, your calls are no longer affected by ambient environment.

Noise cancellation with artificial intelligence (AI) technology

Two active noise-cancelling microphones and intelligent voice recognition technology (Smart Voice Capture) - application of artificial intelligence; help ensure up to 99% ambient noise cancellation as well as improve input sound quality.

Features

Optimal Experience

Foam ear cushions can relieve pressure on the ears and create a comfortable experience. The headband and mic boom are adjustable for great versatility.

HD Sound Quality

The wideband speaker technology lets you have lifelike conversations and minimizes the fatigue of taking multiple calls.

Hearing Protection

Unique hearing protection technology instantly rejects any harmful loud sounds, helps keep sound levels within a safe range and protects users' hearing.

High Durability

Metal parts are used in critical components for maximum durability. Using a heavy duty fiber cable ensures the long life of the headset.

99% Noise Cancellation

Two active microphones along with intelligent voice recognition technology (Smart Voice Capture) are applied to ensure up to 99% noise cancellation

Flexible Connection 

Connect via USB-A / USB-C port. Easily control MS team to use in calls, meetings,...

Compatible with all major platforms

Ketnoi

The DQN HU810 Contact center headset is compatible with all major of today's most popular voice platforms.

Besides, it also provides excellent sound quality for both you and the people on the other side of the call.

IP Phone

PC / Softphone

Mobile phone / Tablet

Can't find your device?

FAQs

How many microphones does this headset have?

The product has 2 flexible and easy to use microphones.

Can the headset eliminate noise?

The DQN HU810 Contact center headset provides up to 99% noise cancellation with AI (AI Noise Canceling) technology, helping to deliver good sound at both sides of calls.

CAN HEADPHONES CONNECT WITH analog PHONE?

HU810 can connect to not only desk phones but also PC and laptops. 

DOes THE HEADset SUPPORT USB C DEVICES?

The HU810 can connect via both USB-C and USB-A ports.

IS DQN HU810 headset compatible with Microsoft Teams?

The DQN HU810 is compatible not only with Microsoft Teams, but also with Zoom, Cisco Webex and many other online meeting platforms.

DOES DQN HU810 HEADset PROTECT HEARING?

Yes. Special hearing protection technology instantly prevent any harmful loud sounds to keep sound levels within a safe range.

DOes THE HEADset SUPPORT 3.5MM jack?

The product does not support this type of jack.

How long is the WARRANTY OF this headset?

2 years.

Specifications

Model

  • HU811-A (Mono-ear, USB jack A)
  • HU811-C (Mono-ear, USB jack C)
  • HU812-A (Duo-ear, USB jack A)
  • HU812-C (Duo-ear, USB jack C)

SOUND performance

  • Hearing Protection: 118 dBA SPL
  • Speaker Size: 28
  • Speaker maximum input power: 50mW
  • Speaker Sensitivity: 107±3dB
  • Speaker frequency range: 100Hz~6.8KHz
  • Microphone direction: ENC Dual Mic Array Omni-Directional
  • Microphone sensitivity: -40±3dB@1KHz
  • Microphone frequency range: 100Hz ~ 8KHz

Call control

  • Answer/end calls, Mute, Volume: Can mute, turnthe volume up or down, control answer/mute calls in Microsoft Teams.

Earcups style

  • Style: Wear on the head
  • Microphone boom rotation angle: 320°, flexible
  • Headband/ear cushion: Foam/leather

Connection

  • Connect to: Desktop phone, Desktop computer, Laptop
  • Connection type: USB-A (HU812-A, HU811-A), USB-C (HU812-C, HU811-C)

General information

  • Cable length: 85cm
  • Package: USB Headset, User Manual, Ear Cushion
  • Carton box size: 190*153*40mm
  • Weight (gross/net): 115g
  • Working temperature: -5°C~45°C

Warranty

  • 2 years.

"The headset works great! Thanks to 99% noise cancellation feature, my calls are never affected by ambient sounds again. And my work gets done more quickly and efficiently!"


Thao Linh Customer

Resources

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For warranty and product support related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information,...

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